Yes, you can cancel your order if it is in pending to be shipped status. Please note that orders in shipping status cannot be canceled. Contact us as soon as possible and kindly reject delivery once you are contacted by our delivery agent.
For orders on the delivered status, you can create and send us your return request within 24hours from your account.
If you cancel your order online, you will receive a refund in your Agric-Care wallet within 24hours. If you reject the delivery of the order, your refund will be processed as soon as the order is updated to the delivery failed within 48 hours
If your order has been shipped, do not worry, once you are contacted by our delivery agent, kindly reject the delivery of the shipped order.